What if my items are up a flight of stairs, or I can not move them to the curb?
Each Truck Buddy estimate includes 10 minutes of free labour time. Your Buddy will start the timer upon greeting the customer. If the item requires dismantling in order to reach the vehicle or there is longer distance to carry the items (condo, stairs, elevators), once the 10 minutes is up your Buddy will be reimbursed $1.5 for every minute of labour. This is a fair way to compensate your Buddy if any unknowns should occur during the move.